Policies

Here you will comprehensive details outlining our commitment to privacy, data protection, and terms of service. We prioritise your trust and aim to provide clarity on how we handle your information and ensure a secure experience. Explore our policies to understand our practices better.

This website collects information to enable us to respond to your inquiries or add you to our mailing lists if you choose to subscribe. Depending on your query, we may request your name, postal address, telephone number, and email address. Please only submit your data if you are comfortable doing so. Users are not obliged to provide this information.

Sharing of Personal Information

Occasionally, we may organize competitions. If we need to share the winner's contact details with an external supplier, that company will not use personally identifiable information for any purposes other than those directly related to the competition.

Data Transfer

In compliance with the Data Protection Act 1998, if the winner's data is transferred outside the European Economic Area, we will ensure it is transferred to a country or territory that provides an adequate level of protection for personal data. Relations Group will not sell or rent any personally identifiable information to third parties.

Use of Cookies on this Site

Cookies, including Social Media cookies, are used to collect data about individual users. These cookies do not provide access to your accounts but allow us to deliver relevant, useful content based on your preferences. Most browsers allow you to disable Cookies. This site uses Cookies to track your progress but does not retain personal information about you.

Data Retention

Collected data will be retained for as long as necessary unless the individual requests its removal.

Website Traffic Information

We automatically receive web addresses and collect information on your site visits to better understand customer preferences and improve our services.

Information Usage

Collected information is used for statistical research to enhance our site and provide a personalized experience. Cookies help us analyse site traffic and improve user experience. We do not share collected information with any third parties.

Privacy and Security

This website takes every precaution to protect users' information, both online and offline. Sensitive information is safeguarded, and appropriate security measures are in place.

Log Files

We use IP addresses for analytical purposes, with no links to personally identifiable information.

Customer Service Correspondence

Correspondence sent to us is retained to maintain records of our relationship, improve customer service, and investigate potential fraud or violations of our User Agreement.

Policy Changes

Any changes to our privacy policy will be posted on this page, ensuring transparency regarding the information we collect, how we use it, and when we disclose it.

We are committed to safeguarding your privacy and comply with all relevant UK laws. If you have any concerns about your personal details' security or any customer service-related matters, please contact us.
By using this website, you agree to the following terms:

This website is controlled by The Relations Group Limited, located at 197 Shenley Road, Borehamwood, Hertfordshire, WD6 1AR, United Kingdom. Under no circumstances shall this website, its suppliers, or any third parties mentioned on this website be liable for any losses, costs, damages, or other liabilities whatsoever, including but not limited to those resulting from loss of profits, lost data, or business disruption.

All designs, text, graphics, and other content arrangements on the site, in any format, are the property of The Relations Group Limited. All rights are reserved, except as expressly permitted herein. You are granted permission to electronically copy and print hard copies of portions of this site solely for browsing purposes. Except for such use, no permission is granted, including reproduction, modification, distribution, or republication, without the prior consent of The Relations Group Limited.

All trademarks, service marks, and trade names mentioned on this site are the property of The Relations Group Limited unless otherwise stated. Terms and Conditions for all campaigns are outlined in their respective Brief Confirmation Sheets. For further information, please contact us.
At the Relations Group we are committed to fostering an inclusive and diverse work environment, where everyone is treated with respect and fairness. We believe that a diverse team with varied backgrounds, experiences, and perspectives is crucial to our success and growth as a PR firm. This policy outlines our dedication to promoting equality, diversity, and inclusion in all aspects of our operations.

Equal Opportunities and Fair Treatment:

We are dedicated to providing equal opportunities for employment, career development, and promotion to all employees, regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other protected characteristic. We will treat all employees fairly, ensuring a level playing field for their professional growth and success within the organisation.

Elimination of Discrimination:

Discrimination of any form, including but not limited to direct, indirect, or harassment, will not be tolerated within our workplace. We are committed to creating an environment where employees feel safe, respected, and valued.

Inclusive Work Culture:

We encourage a work culture that values and respects the unique perspectives and contributions of every team member. Our policies, practices, and procedures will be designed to be inclusive and accommodating to different needs and backgrounds.

Accountability and Reporting:

All employees are accountable for upholding this policy. If anyone experiences or witnesses discriminatory behaviour, they are encouraged to report it to management or designated individuals within the organisation. We will investigate all reported incidents promptly and take appropriate actions.

Recruitment and Retention:

In our recruitment processes, we will ensure a fair and unbiased approach, promoting diversity and inclusion. We aim to attract a diverse pool of candidates and provide equal opportunities for employment. Furthermore, we will work to retain our diverse talent through nurturing an inclusive workplace.

Communication and Transparency:

We will regularly communicate our commitment to equality, diversity, and inclusion to all employees, clients, and stakeholders. Our progress and initiatives in this regard will be transparent and accessible to all.

By adhering to this policy, we affirm our dedication to creating a workplace that values diversity, promotes inclusion, and ensures equality for all. We aspire to be an industry leader in fostering a culture that celebrates the richness of our collective differences.
At the Relations Group we are committed to reducing our carbon footprint and environmental impact - here are just a few things we are doing to reduce our environmental impact.

Our Green Office Ambassador

Our green office ambassador is constantly looking for opportunities to reduce our environmental footprint. Our ambassador encourages the team to submit ideas to them that will further reduce our environmental impact. Below are just some of the ways in which we play a small part in reducing our carbon footprint.

Encouraging and Facilitating Home Working

At the Relations Group over 80% of staff are working from home most of the time. Saving from travel and the environmental impact of commuting but also helping for a positive work life balance. This also means less face-to-face client meetings as technology means most meetings now take place as virtual meetings.

Cycle to Work Scheme

We encourage staff to use the Cycle to Work Scheme to improve the health and wellbeing of staff and to be less reliant on cars and public transport.

Insulation

Non-domestic buildings are responsible for 9% of UK greenhouse gas emissions every year. At the Relations Group we take pride in insulating our windows, walls, doors, and have insulation to reduce energy passing into the flat roof, helping us to reduce our energy use and cutting emissions.

Minimising Waste

We aim to minimise the waste in all our processes and if waste is a by-product of campaigns then we always aim to recycle if possible. When utilising competitions as a route to coverage we aim to send prizes direct to winners rather than receive prizes simply to reship them to winners which would incur additional carbon emissions through deliveries.
Wherever possible we aim to:

reduce the amount of packaging we use

use recyclable materials

minimise the use of unnecessary single-use plastics

provide recycling options for the disposal of waste

clear labelling on appropriate disposal methods

Energy Use

Here at the Relations Group we use LED lighting for all rooms, have energy efficient monitors for all PC's, and have appliances that have the highest energy efficiency ratings. We have a culture of switching off all electrical devices when not in use.
At The Relations Group, our values define our actions. We vehemently oppose all forms of modern slavery and are dedicated to preventing it in every possible way. We demand this commitment from our team and from all our business associates. Our stance on modern slavery: zero tolerance.

Purpose of the Policy

Definition and Aim: Modern slavery is a criminal offence under the Modern Slavery Act 2015. Our policy is to prevent modern slavery within our business and supply chain, aligning with the Act's meaning of "modern slavery."

Steps for Prevention

Transparency and Standards: We prioritise transparency in our operations and supplier engagements, upholding high standards and forbidding forced labor, human trafficking, or slavery in any form.

Responsibility

Accountability: The ultimate responsibility for preventing modern slavery lies with our Leadership Team. All managers are responsible for ensuring compliance with this policy.

Reporting Suspicions

Whistleblowing

Concerns about suspected modern slavery can be reported using our Whistleblowing Procedure, ensuring confidentiality and appropriate action.

Immediate Action

Reporting Suspicious Activity: Any suspicious activity related to modern slavery should be reported promptly to the Office Manager for immediate action.

Direct Communication

Raising Concerns: We encourage the public and external parties to confidentially report concerns about modern slavery to our Office Manager.

Safeguarding

Protection for Whistleblowers: We support and protect individuals raising genuine concerns in good faith, ensuring no detrimental treatment as a result of reporting suspicions of modern slavery.

Policy Communication

Creating Awareness: Our zero-tolerance policy against modern slavery is communicated to all suppliers, contractors, and business partners from the outset and reinforced as necessary.

Policy Review

Regular Evaluation: This Anti-Slavery and Human Trafficking Policy will undergo regular reviews and updates to ensure its effectiveness and relevance.

We remain committed to eradicating modern slavery and human trafficking. This policy guides our actions and reflects our dedication to a world free from these abhorrent practices.